RSVP for Appointments

When you create an appointment with the RSVP feature, you can ask attendees to respond whether they will attend the appointment or not.
When attendees reply to the RSVP, only the creator of the appointment receives the notifications.

You may not be able to use the RSVP feature, depending on the settings configured by your system administrator. For details, refer to Allowing Users to Use the RSVP Feature.

Responding to the RSVP

You can respond to an appointment with RSVP.

Responding from the "Appointment Details" Screen

From the "Appointment details" screen, you can respond to the RSVP.

Steps:
  1. Display an appointment to respond to the RSVP.

    • To view from the scheduler:
    1. Click the app icon in the header.
    2. Click Scheduler.
    3. On the "Scheduler" screen, click the title of the appointment with the icon of RSVPs not yet responded to. Image in which an appointment with RSVP not yet responded to is highlighted
    • To display from the "Notifications" portlet:
    1. In the "Notifications" portlet, click "You have X RSVPs not yet responded to". Screenshot: The link which shows the number of unprocessed requests is highlighted in the "Notifications" portlet
    2. In the "Received RSVPs" on the "List of RSVPs" screen, click the title for the appointment you want to respond. Screenshot: On the "List of RSVPs" screen, the title of the appointment to which you send your RSVP is highlighted .

      The "List of RSVPs" screen displays the appointments with RSVPs that you are invited as attendee, which you haven't answered yet.
      It only displays the appointments whose end times are scheduled after the current time. If the appointments do not have end times configured, it only displays appointments whose start times are later than the current time.

  2. On the "Appointment details" screen, enter your message then click Accept or Decline.

    You can click Accept or Decline without entering your message.
    If you select "Decline", the appointment will not appear on your "Scheduler" screen.
    Screenshot: The appointment details screen showing a field to enter the response about whether you accept or decline the request

Responding Through the "List of RSVPs" Screen

Through the "List of RSVPs" screen, you can respond to RSVPs.
You can respond to all RSVPs that you have not yet responded to.

Steps:
  1. Display the "List of RSVPs" screen.

    • To view from the scheduler:
    1. Click the app icon in the header.
    2. Click Scheduler.
    3. On the "Scheduler" screen, click List of RSVPs. Screenshot: The "List of RSVPs" link is highlighted in the Scheduler screen
    • To display from the "Notifications" portlet:
    1. In the "Notifications" portlet, click "You have X RSVPs not yet responded to". Screenshot: The link which shows the number of unprocessed requests is highlighted in the "Notifications" portlet

  2. In the "Received RSVPs" on the "List of RSVPs" screen, click Change for the appointment you want to respond. Screenshot: The link is highlighted in the "List of RSVPs" screen

    • If you view from the Scheduler:
      Displays a list of all appointments with RSVPs that you are invited as attendee.
    • If you view from "Notifications" portlet:
      Displays a list of appointments with RSVPs that you are invited as attendee, which you haven't answered yet.

    The "List of RSVPs" screen only displays the appointments whose end times are scheduled after the current time. If the appointments do not have end times configured, it only displays appointments whose start times are later than the current time.

  3. Select "Accept" or "Decline", enter your message, then click "Save".

    You can click Accept or Decline without entering your message.
    If you select "Decline", the appointment will not appear on your "Scheduler" screen.
    Screenshot: The "Change my response" dialog

Confirming RSVPs

Check the appointments with RSVPs that you are invited as attendee, or the response status for the appointments with RSVPs you have created.

Confirming from the "Appointment Details" Screen

Check the status of attendee responses for RSVPs on the "Appointment Details" screen.

Steps:
  1. In the "Notifications" Portlet, click the title of the appointment where the "Responded to RSVP" is displayed. Screenshot: On the Notifications" portlet, the title of the appointment where the "Responded to RSVP" is displayed is highlighted

  2. On the "Appointment details" screen, click "RSVP details" in the "Attendees" field.

    If a new response has been added, "( Updated)" is displayed on the right of "RSVP details".
    Screenshot: In the appointment details screen, "Updated" is displayed on the right of the "RSVP details" link

  3. On the "RSVP details" screen, check the status and messages of the attendees of the appointment. Screenshot: Example of the "RSVP details" screen

Confirming from the "List of RSVPs" Screen

Check the status of all attendee responses for RSVPs on the "List of RSVPs" screen.

Steps:
  1. Click the app icon in the header.

  2. Click Scheduler.

  3. On the "Scheduler" screen, click List of RSVPs. Screenshot: The "List of RSVPs" link is highlighted in the Scheduler screen

  4. Confirm the status on the "List of RSVPs" screen.

    The "List of RSVPs" screen only displays the appointments whose end times are scheduled after the current time. If the appointments do not have end times configured, it only displays appointments whose start times are later than the current time.
    By clicking "Filter", you can filter the appointments using your responses.

    • To check the status of your responses for RSVPs:
      In "Received RSVPs", check the status of your responses.
      Displays all appointments with RSVPs that you are invited as attendee. Screenshot: The list of RSVPs screen which shows received RSVPs
    • To check the status of attendee responses to appointments you have created:
    1. Click RSVPs arranged by me. Screenshot: The link of "RSVPs arranged by me" is highlighted in the "List of RSVPs" screen

    2. In "RSVPs arranged by me", confirm the status of attendance.
      The number in the "Responded" is "The number of users who have responded/The number of all attendees".
      By clicking the link of the number in the "Responded" column, you can check the status of attendee responses and messages in the "RSVP details" screen. Screenshot: The appointments you have arranged are displayed in the "List of RSVPs" screen

Changing the Date and Time of an Appointment with RSVP

Change the date and time of an appointment with RSVP.

Steps:
  1. Click the app icon in the header.

  2. Click Scheduler.

  3. On the "Scheduler" screen, click the title of the appointment with RSVP for which you want to change the date and time of the appointment.

  4. On the "Edit appointment" screen, change the "Date and time" field.

  5. Confirm your changes and click Save.

  6. On the "Confirmation of changing RSVP" dialog, you can set whether to reset attendees' RSVP responses.

    • When you want to keep the RSVP responses:
      Clear the checkbox for "Reset attendees' RSVP responses" and click Save. The attendees' RSVP responses are taken over and only the date and time of the appointment will be changed.
    • When you want to reset the RSVP responses:
      Select the checkbox for "Reset attendees' RSVP responses" and click Save. If you reset the RSVP responses, responses from all attendees will become "Pending". The attendees need to check the new date and time and respond to the RSVP.
    Screenshot: In the "Confirmation of changing RSVP" screen, the "Reset attendees' RSVP responses" checkbox is highlighted