Using Manage E-Mails by Status

When you use the status management function, you can set status of each e-mail to quickly understand its progress.
You can filter and sort e-mails using the status on the "E-mail" screen.
You can also set the status automatically for e-mails that match the filter conditions.
The following statuses can be set.

  • Not set
  • Unprocessed
  • Need to send
  • Processed
  • On hold
  • Ready to send

Image of setting up Manage e-mails by status

Enabling the Manage E-Mails by Status Feature

You can enable Manage e-mails by status.

Steps:
  1. Click User name in the header. Screenshot: User name in the header is highlighted

  2. Click Personal Settings.

  3. Click Setting of each application.

  4. Click E-mail.

  5. Click item for the Status Management.

  6. In the item of "Manage e-mails by status"on the "Status Management" screen, select the "Allow" checkbox.

  7. Confirm your settings and click Save.

Setting the Status to E-Mails

You can set the statuses to e-mails.

Steps:
  1. Click the app icon in the header.

  2. Click E-mail.

  3. To set statues to e-mails, select a folder on the "E-mail" screen.

    The steps for setting the status vary by views you are using.

    • When preview is shown
    1. Select the e-mail for which you want to set the status.
    2. From the "Status" dropdown list, select the status you want to set. Image of setting status on a window with preview
    • When preview is hidden
    1. Click the subject of the e-mail for which you want to set the status.
    2. On the "E-mail details" screen, select the status you want to set from the "Status" dropdown list. Image of setting status on a window without preview