Reply to e-mails

You can reply to the received e-mail.

Replying to the Sender

You can reply to the sender of the e-mail.

Steps:
  1. Click the app icon in the header.

  2. Click E-mail.

  3. On the "E-mail" screen, select a folder and display the screen for replying to e-mails.

    The steps to display the screen for replying to e-mails vary depending on the view that you are using.

    • When preview is shown
    1. Select the e-mail you want to respond to.
    2. Click "Reply". Image of a reply action link on a window with preview
    • When preview is hidden
    1. Click the subject of the e-mail you want to respond to.
    2. Click "Reply" on the "E-mail details" screen. Image of a reply link on a window without preview

  4. On the screen for replying to e-mails, set the required items.

    For details on the settings, refer to the Settings on the "Compose E-mail" screen.

  5. Check your entries, and then click "Send".

    The confirmation screen is displayed according to the user's settings.

    • If you have disabled "Confirmation before sending e-mail" in your personal settings:
      Sending e-mail is completed in step 5.
    • If you have enabled "Confirmation before sending e-mail" in your personal settings:
      Proceed to step 6.

    For confirmation before sending, refer to General Settings of E-Mails.

  6. Click "Send" on the "Confirm E-mail sending" screen.

    To change the contents of the e-mail, click Reedit".

Reply All

Reply to all recipients in the "To:" and the "Cc:" fields.

Steps:
  1. Click the app icon in the header.

  2. Click E-mail.

  3. On the "E-mail" screen, select a folder and display the "Reply E-mail to all" screen.

    The steps to display the "Reply E-mail to all" screen vary depending on the view that you are using.

    • When preview is shown
    1. Select the e-mail you want to respond to.
    2. Click Reply all. Image of the preview screen where the Reply all link is highlighted
    • When preview is hidden
    1. Click the subject of the e-mail you want to respond to.
    2. On the "E-mail details" screen, click Reply all. Image of the screen without preview where the Reply all link is highlighted

  4. On the "Reply E-mail to all" screen, set the required items.

    The "Reply E-mail to all" screen displays the recipients of received e-mails.
    "Re:" is inserted in the subject of the e-mail you reply..
    If you reply to an e-mail with a file attached, the file will not be attached to the reply e-mail.
    For details on the settings, refer to the Settings on the "Compose E-mail" screen.

  5. Check your entries, and then click "Send".

    The confirmation screen is displayed according to the user's settings.

    • If you have disabled "Confirmation before sending e-mail" in your personal settings:
      Sending e-mail is completed in step 5.
    • If you have enabled "Confirmation before sending e-mail" in your personal settings:
      Proceed to step 6.

    For confirmation before sending, refer to General Settings of E-Mails.

  6. Click "Send" on the "Confirm E-mail sending" screen.

    To change the contents of the e-mail, click Reedit".