Showing Mail Logs

Showing mail logs is a feature to confirm the history of specific e-mail address. You can view the history of received and sent e-mails by e-mail senders or recipients.
Depending on your system administrator settings, you may not be able to use the mail log feature.

Steps:
  1. Click the app icon in the header.

  2. Click E-mail.

  3. On the "E-mail" screen, select a folder and display the "Show mail log" screen.

    The steps to show the mail logs vary depending on the view that you are using.

    • When preview is shown
    1. On the "E-mail" screen, select the e-mail for which you want to display the mail logs.
    2. Click the source link or the target link. Screenshot: Links to show e-mail log are highlighted in the e-mail preview screen
    • When preview is hidden
    1. On the "E-mail" screen, click on the e-mail subject for which you want to show the mail logs.
    2. On the "E-mail details" screen, click the From link or the Recipient link. Screenshot: in the e-mail details screen Or, on the "E-mail" screen, click the From link or the Recipient link. Screenshot: Links to show e-mail log are highlighted in the e-mail screen without preview

  4. Confirm the details on the "Show mail log" screen.

    Screenshot: Example screen of e-mail log