You can search the history of users and phone messages by using keywords and conditions.

Searches for users who are using the phone message.

1. Click the app icon in the header.

2. Click Phone Messages.

3. On the "Phone Messages" screen, select the organization where the target user belongs.

   

4. Enter keywords in the search box and click "Phone Message Search".

   

   Search users with keywords in one of the following fields

   • User names
   • English name
   • Login name
   • Pronunciation
   • E-mail address
   • Job title

   If you search without entering any keywords, or click Advanced Search, the "Search phone Messages" screen in step 5 appears.

5. On the "Search phone Messages" screen, confirm the search results.

   

6. If you want to search again, set the search conditions and click "Search".

   The following search conditions can be set.

   • Search string

   Enter search keywords. Case-sensitive search is possible.

Searches for phone notes received by the specified user in the past.

1. Click the app icon in the header.

2. Click Phone Messages.

3. On the "Phone Messages" screen, click "List" for the target user.

   

4. Enter keywords in the search box and click "Phone Message History search".

   

   Search for phone notes with keywords in one of the following fields

   • Message
   • Recipient Name
   • Caller name

   If you search without entering any keywords or click Advanced Search, the "Phone Message History Search" screen in step 5 appears.

5. On the "Search Phone messages History" screen, confirm the search results.

   

6. If you want to search again, set the search conditions and click "Search".

   The following search conditions can be set.

   • Search string:
     Enter search keywords. Case-sensitive search is possible.
   • Search in:
     Select the target for which you want to search phone message history.
   • Search Items:
     You can specify the search items.
   • State:
     Select the status of the phone message history you want to search.