Setting up e-mail forwarding for phone messages

When a phone message that has been specified as a recipient is added, you can confirm it by e-mail.
To forward a phone message, the system administrator must have configured the system mail account.

Image of the phone message: need the setting to forward phone messages by e-mail in Personal settings, after System mail account settings has been completed
Steps:

  1. Click User name in the header. Screenshot: User name in the header is highlighted

  2. Click Personal Settings.

  3. Click Setting of each application.

  4. Click Phone Messages.

  5. Click "E-mail forwarding settings".

  6. On the "E-mail forwarding settings" screen, select the "Forward e-mail messages" checkbox in the "Transfer Phone Notes" field.

    Image of the checkbox selected to forward phone message to e-mail

  7. In the "E-mail Address" field, select the e-mail address for which you want to receive phone notes.

    To forward a phone message to the e-mail address other than the one registered in the user's information, select "E-mail Address" and enter the destination. You can also set multiple e-mail addresses, separated by commas(,).
    Image of setting the e-mail address to receive phone messages

  8. Confirm your settings and click Save.