Desktop notifications

The desktop notifications enable you to display notifications on your desktop when you receive a notification addressed to you (a notification "To me"), or the start time of the appointment approaches.

A desktop notification example for Google Chrome (Windows): Screenshot: A desktop notification that reminds you of the appointment start time

To use desktop notifications, perform the following two steps.

Enabling Desktop Notifications in Personal Settings

Enable desktop notifications and specify when you want to receive a reminder notification for the appointment.

Points to check in advance

To use desktop notifications, permission from a system administrator is required.
You can check if desktop notifications are permitted in Step 5 of the procedure. If Desktop notification settings is not displayed in your personal settings, desktop notifications are not permitted. Screenshot: Desktop notification settings in personal settings is not displayed For information about how system administrators can enable desktop notifications, refer to Desktop Notifications Settings.

Steps:
  1. Click User name in the header. Screenshot: User name in the header is highlighted

  2. Click Personal Settings.

  3. Click Setting of each application.

  4. Click Notifications.

  5. Click Desktop notifications settings.

  6. On the "Desktop notifications settings" screen, select the "Enable" checkbox in the "Desktop notifications" field.

  7. In the "Appointment reminder" field, select how many minutes before the appointment start time you want to receive a notification.

    You can select when you want to receive notifications from one of the following options:

    • 1 minute before
    • 5 minutes before
    • 10 minutes before
    • 15 minutes before

  8. Confirm your settings and click Save.

Allowing Desktop Notifications in the Web Browser and OS Settings

Steps:
  1. In your web browser, open the Garoon tab and allow it to receive notifications from Garoon.

    The icons displayed and the actions to perform might be different depending on which version of the web browser you are using.

    • For Google Chrome:
      Click the icon on the left of the address bar to show the site information, and enable the notifications. Screenshot: Showing the site information of Google Chrome to enable the notifications
    • For Microsoft Edge:
      Click the icon on the left of the address bar to show the site information, and select Allow in "Notifications". Screenshot: Showing the site information of Microsoft Edge to allow notifications

  2. In the notification setting of the OS, enable the feature to receive notifications in the web browser.

    The menu name might be different depending on which OS version you are using.

    • For Windows:
      Configure the settings using "Notifications" in the "Settings" menu.
    • For macOS:
      Configure the settings using "Notifications" in the "System Settings" menu.

If you do not receive desktop notifications even after you configure the settings

If you do not receive desktop notifications, it may be due to one of the reasons listed below.

  • There is no tab open in your Web browser that displays Garoon.
    Desktop notifications appear only when Garoon is open in any tab of your Web browser.
  • You view a Garoon "To me" notification in your Web browser before the desktop notification appears.
    There is a time lag between when you receive a "To me" notification and when the desktop notification appears. If you view the "To me" notification content in your web browser first, the desktop notification will not appear.