Searching Messages

You can search messages by specifying keywords and conditions.
However, the following messages cannot be searched.

  • Trash messages
  • Draft messages
Steps:
  1. Click the app icon in the header.

  2. Click Messages.

  3. On the "Messages" screen, select a folder.

  4. Type keywords in the search box, and then click the icon to search.

    Image of the search box

    Search for messages that contain keywords in one of the following fields.

    • Subject
    • Body
    • Comment
    • File name
    • File contents

    When you search without entering any keywords, the "Search Results" screen in step 5 is displayed.

  5. On the "Search Results" screen, confirm the search results.

    Screenshot: The "Search results" screen

    If the search string is found in the body text or the comments within the message, the "Search result" will show the results as follows.

    • If the search string is found in the body text: Only one matched line is displayed regardless of the number of matches found.
    • If the search string is found in the comments: All results are displayed according to the number of matched comments.

  6. If you want to search again, set the search conditions and click "Search".

    The following search conditions can be set. For details on search conditions, refer to options available for searching messages in search specifications.

    • Keyword:
      Enter the keywords you want to search.
    • Sort by:
      Set the display order of search results.
    • Show only files
      Filter the file name of the attachment to the message containing the keyword.
      Cannot be used in conjunction with "search subject".
    • Search subjects:
      Filter the messages that contain keywords in the subject.
      Cannot be used in conjunction with "Show only Files".
    • Search folders:
      Set the folder that you want to search in.
    • From:
      To search by the name of the sender, empty the "keywords" field and enter a part of the name in the "from" field.
    • Period:
      Set the period to search.