Setting up Proxies

Proxies are users who can change the presence information on behalf of individual users.
When you set a proxy for an department, the proxy user is set as a proxy for all users belonging to the department.
If your system administrator allows users to set their proxies, users can change and delete their proxies from the personal settings.

Adding Proxies

Add proxies for organizations or users.

Steps:

  1. Click the Administration menu icon (gear icon) in the header.

    The gear-shaped icon appears only on the screen for the users with administrative privileges.

  2. Click Garoon System Administration.

  3. Select "Application settings" tab.

  4. Click Presence indicators.

  5. Click Proxy settings.

  6. On the screen to set proxies, select the organization or user to set a proxy for.

  7. On the proxy list screen, click Add.

    Image of an add action link

  8. On the screen to add proxies, select the organization or user to set a proxy, and click Add.

    Adding a proxy screen

  9. Confirm your settings and click Add.

Deleting Proxies

Delete proxies from organizations or users.

Selecting Proxies to Delete

Select a proxy to delete.

Steps:

  1. Click the Administration menu icon (gear icon) in the header.

    The gear-shaped icon appears only on the screen for the users with administrative privileges.

  2. Click Garoon System Administration.

  3. Select "Application settings" tab.

  4. Click Presence indicators.

  5. Click Proxy settings.

  6. On the screen to set proxies, select the organization or user to delete their proxy.

  7. On the proxy list screen, select the checkboxes of the organizations or users to delete from proxies, and then click Delete.

    Image of the 'Delete' button which is surrounded by the red rectangle box

  8. Click Yes on the screen to delete proxies.

Delete All Proxies

Delete all proxies.

Steps:

  1. Click the Administration menu icon (gear icon) in the header.

    The gear-shaped icon appears only on the screen for the users with administrative privileges.

  2. Click Garoon System Administration.

  3. Select "Application settings" tab.

  4. Click Presence indicators.

  5. Click Proxy settings.

  6. On the screen to set proxies, select the organization or user to delete their proxy.

  7. On the proxy list screen, click "Delete all".

    Image of the Delete all action link

  8. Click Yes on the delete all proxies screen.