Phone Messages application error

Errors that start with "GRN_PHNM_" are displayed when errors relating to Phone Messages occur.

GRN_PHNM_19000:User ID is invalid.

  • Cause
    The user was specified incorrectly, or the user no longer exists.
  • Countermeasure
    Confirm the target user.

GRN_PHNM_19001:Phone Message ID is invalid.

  • Cause
    The Phone Message ID was specified incorrectly, or a value has not been specified for the Phone Message ID.
  • Countermeasure
    Confirm the target Phone Message ID.

GRN_PHNM_19002:Cannot confirm the specified Phone Message.

  • Cause
    Only the recipient can confirm a Phone Message.
  • Countermeasure
    Confirm the recipient of the Phone Message.

GRN_PHNM_19003:Cannot delete the specified Phone Message.

  • Cause
    Only the sender or recipient can delete a Phone Message.
  • Countermeasure
    Request the sender or receiver of the Phone Message to delete it.

GRN_PHNM_19004:The target for user right is invalid.

  • Cause
    The target was specified incorrectly, or the target no longer exists.
  • Countermeasure
    Confirm whether or not the target for which you want to set up access is appropriate.

GRN_PHNM_19005:Security model is invalid.

  • Cause
    The security model was specified incorrectly, or an unexpected character has been used in the security model settings.
  • Countermeasure
    Confirm the value you want to specify for the security model.

GRN_PHNM_19006:Single sign-on ID is invalid.

  • Cause
    The single sign-on was specified incorrectly, or the single sign-on no longer exists.
  • Countermeasure
    Confirm the target single sign-on.

GRN_PHNM_19200:Cannot set up mail forwarding.

  • Cause
    The specified e-mail address has not been entered.
  • Countermeasure
    If you want to specify an e-mail address to receive the Phone Message, enter the e-mail address.

GRN_PHNM_19300:Cannot view the specified Phone Message.

  • Cause
    The currently logged-in user is not permitted to view the Phone Messages of this organization, user, or role.
  • Countermeasure
    Contact your system administrator or your Application administrator.

GRN_PHNM_19301:Cannot add Phone Message.

  • Cause
    The currently logged-in user is not permitted to add a Phone Messages for this organization, user, or role.
  • Countermeasure
    Contact your system administrator or your Application administrator.

GRN_PHNM_19302:Security model is invalid.

  • Cause
    The security model was specified incorrectly, or an unexpected character has been used in the security model settings.
  • Countermeasure
    Confirm the value you want to specify for the security model.

GRN_PHNM_19400:Failed to import the CSV file.

  • Cause
    Cannot find the specified CSV file.
  • Countermeasure
    Specify the file correctly.

GRN_PHNM_19401:The CSV file data is invalid.

  • Cause
    The number of data items entered in the CSV file does not match the fixed number of items.
  • Countermeasure
    Confirm the number of items in the CSV file data and the details.

GRN_PHNM_19402:You cannot specify this user, organization, or role.

  • Cause
    When importing user rights from a CSV file, users, organizations, or roles other than the pre-determined users, organizations, or roles cannot be specified in the second item.
  • Countermeasure
    Set the following user, organization, and role.
    • user
    • group
    • role

GRN_PHNM_19403:Invalid type is specified for target.

  • Cause
    The following object type cannot be used: ***.
  • Countermeasure
    Confirm the details of the settings target you are specifying.

GRN_PHNM_19404:Invalid value is specified for target.

  • Cause
    The following ID cannot be used: ***.
  • Countermeasure
    Confirm the details of the settings target you are specifying.

GRN_PHNM_19405:Invalid value is specified for target.

  • Cause
    The following type cannot be used: ***.
  • Countermeasure
    Confirm the details of the settings target you are specifying.

GRN_PHNM_19406:Failed to set user rights.

  • Cause
    A user, organization, or role for which the user rights will be set has not been selected.
  • Countermeasure
    Select a user, organization, or role.

GRN_PHNM_19407:You cannot specify this user right.

  • Cause
    When importing user rights from a CSV file, characters other than the pre-determined characters cannot be specified in the fourth item.
  • Countermeasure
    Set the following user rights.
    • E
    • B

GRN_PHNM_19408:Failed to import the user rights CSV file.

  • Cause
    The CSV file format is invalid.
  • Countermeasure
    Modify the data of the line number shown.