Framework error

Errors that start with "FW" are displayed when errors relating to Framework occur.

FW00001:Unexpected error has occurred.

  • Cause
    Unknown cause.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00002:Cannot import file.

  • Cause
    Could not open the following file: ***.
  • Countermeasure
    Confirm that you have selected the file you want and that you have access to the file.

FW00003:Cannot write the file.

  • Cause
    Failed to open the following file: ***.
  • Countermeasure
    Confirm that you have selected the file you want and that you have access to the file.

FW00004:An error occurred while processing.

  • Cause
    Required items have not been entered.
  • Countermeasure
    Enter the required items and try again.
    If details are displayed, resolve by referencing them.

FW00005:The character string is invalid for "Pronunciation".

  • Cause
    The following string includes characters that cannot be used in "Pronunciation": ***
  • Countermeasure
    Modify to an appropriate string, and try again.
    If details are displayed, resolve by referencing them.

FW00006:Failed to add the file.

  • Cause
    The following file could not be added correctly: ***
  • Countermeasure
    Confirm the target file, and add again.

FW00009:Cannot access the specified screen.

  • Cause
    This screen or function requires the following privileges: ***.
    The currently logged-in user is not permitted to access this screen or function.
  • Countermeasure
    Contact your system administrator or your Application administrator.

FW00010:The confirmation password is incorrect.

  • Cause
    The confirmation password is incorrect.
  • Countermeasure
    Confirm the password you have entered, and try again.

FW00011:There is not enough available disk space.

  • Cause
    You need at least the following amount of disk space to run the application: n MB.
  • Countermeasure
    Secure free disk space on the following: ***

FW00012:Failed to import the CSV file.

  • Cause
    The format of the following line is invalid: n.
  • Countermeasure
    Modify to the correct format, and try again.

FW00013:Access from an illegal terminal has been detected.

  • Cause
    The client that started the session and the current client are different.
  • Countermeasure
    Restart your Web browser, and then access.

FW00014:The driver class is not defined.

  • Cause
    The class name is incorrect or no class definition exists.
  • Countermeasure
    Define the following driver class for the following file:
    • File name: ***
    • Driver class: ***

FW00015:Hook function is not defined.

  • Cause
    The function name is incorrect or no function definition exists.
  • Countermeasure
    Define the following hook function for the following file:
    • File name: ***
    • Hook function: ***

FW00016:License information is invalid.

  • Cause
    The license information file may be corrupt.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00017:There is no license driver.

  • Cause
    The license driver may have been deleted.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00018:Cannot find log target object.

  • Cause
    The log target name may be incorrect.
  • Countermeasure
    Confirm the following is the correct target name: ***.

FW00019:Log category name is invalid.

  • Cause
    The following category name is not in the correct format: ***.
  • Countermeasure
    Specify one character or more string for subcategory.

FW00020:Invalid log target.

  • Cause
    The log target requires the implementation of the CB_LogTarget interface.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00021:Failed to put the file.

  • Cause
    Unknown cause.
  • Countermeasure
    Wait a while, and then try again.
    If this problem persists, please contact us.

FW00022:Failed to get the file.

  • Cause
    Unknown cause.
  • Countermeasure
    Wait a while, and then try again.
    If this problem persists, please contact us.

FW00023:Failed to get the file.

  • Cause
    Unknown cause.
  • Countermeasure
    Wait a while, and then try again.
    If this problem persists, please contact us.

FW00026:Container settings are invalid.

  • Cause
    The required attribute "class" is not included in the following identifier's settings: ***.
  • Countermeasure
    Specify the required attributes.

FW00027:Invalid container settings object.

  • Cause
    Specify an appropriate container settings object.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00028:Cannot obtain object from container.

  • Cause
    The following identifier has not been set: ***.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00029:Cannot access this URL.

  • Cause
    The following page has not been made public: ***.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00030:Invalid date.

  • Cause
    Enter a valid date.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00031:Invalid (time) period.

  • Cause
    Enter a valid time period.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00032:Cannot find time zone information.

  • Cause
    The time zone identifier may be incorrect.
  • Countermeasure
    Confirm whether the following is the correct time zone identifier: ***.

FW00034:Invalid date and (time) period.

  • Cause
    Enter a valid date and time period.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00036:Failed to download the file.

  • Cause
    The file may have been deleted for some reason.
  • Countermeasure
    Contact your system administrator.

FW00037:The POST parameter size that can be processed has been exceeded.

  • Cause
    POST parameters cannot be processed if they are larger than the following size: n bytes.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00038:Failed to validate license driver.

  • Cause
    The license driver may be corrupt.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00039:Cannot continue processing.

  • Cause
    You may not have the write privilege for the following directory: ***.
  • Countermeasure
    Contact your system administrator.

FW00040:Cannot continue POP3 communication.

  • Cause 1
    ***
  • Countermeasure
    Confirm the condition of the server you are connecting to.
1: An error cause may not be displayed depending on the error content.

FW00041:Cannot continue IMAP communication.

  • Cause 1
    ***
  • Countermeasure
    Confirm the condition of the server you are connecting to.
1: An error cause may not be displayed depending on the error content.

FW00042:Cannot continue processing.

  • Cause
    Cannot create the following file: ***.
  • Countermeasure
    Contact your system administrator.

FW00043:Cannot display page.

  • Cause
    An invalid request may have been created.
  • Countermeasure
    After reloading the page, try the operation again. If this problem persists, contact your system administrator.

FW00046:Cannot find the specified office.

  • Cause
    The office was specified incorrectly, or the office no longer exists.
  • Countermeasure
    Confirm the target office.

FW00047:Cannot set the specified office code.

  • Cause
    You are specifying an existing office code.
  • Countermeasure
    A duplicate office code cannot be set.
    Specify a unique office code.

FW00048:Invalid character encoding is used in the request parameter.

  • Cause
    An invalid request may have been created.
  • Countermeasure
    Confirm the request details.

FW00049:Failed to create directory.

  • Cause
    Unknown cause.
  • Countermeasure
    Contact the administrator of the server.

FW00050:Failed to import the CSV file.

  • Cause
    The language code was specified incorrectly.
  • Countermeasure
    Confirm the language code of the line number shown.

FW00051:The URL is invalid.

  • Cause
    *** does not exist.
  • Countermeasure
    Enter the valid URL.

FW00052:Session has been locked.

  • Cause
    Another request is holding the session locked.
  • Countermeasure
    Wait a while, and then try again.

FW00053:Cannot connect to the session server.

  • Cause
    One of the following reasons may cause the error:
    • The server to store sessions is down.
    • The configuration to connect to the session server is wrong.
  • Countermeasure
    Wait a while, and then try again.

FW00054:Connection with the session server was lost.

  • Cause
    An error occurred while communicating with the session server.
  • Countermeasure
    Wait a while, and then try again.

FW00055:Failed to parse JSON.

  • Cause
    Invalid JSON data.
  • Countermeasure
    Please check your entries and try again.

FW00056:Remote Service is not available in your environment.

  • Cause
    The access via Remote Service is not supported in your environment.
  • Countermeasure
    Contact your system administrator.

FW00058:Failed to read the region information file.

  • Cause
    The file does not exist or is not accessible.
  • Countermeasure
    Contact Cybozu Technical Center.

FW00059:Failed to parse the JSON data from the region information file.

  • Cause
    The region information file contains invalid JSON data.
  • Countermeasure
    Contact Cybozu Technical Center.

FW00060:Failed to unserialize.

  • Cause
    Unallowed class object exists in serialized text.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00061:The internal process failed.

  • Cause
    A temporary file could not be copied on the Garoon server.
  • Countermeasure
    Please contact our official partners or your vendor.

FW00062:Failed to log in.

  • Cause
    Unknown cause.
  • Countermeasure
    Wait a while, and then try again.
    If this problem persists, please contact us.

FW00063:Failed to log out.

  • Cause
    Unknown cause.
  • Countermeasure
    Wait a while, and then try again.
    If this problem persists, please contact us.

FW00064:Failed to get an access token.

  • Cause
    Unknown cause.
  • Countermeasure
    Wait a while, and then try again.
    If this problem persists, please contact us.

FW00065:Failed to get the contents.

  • Cause
    An error occurred while processing.
  • Countermeasure
    Please contact us.

FW00066:Failed to log in.

  • Cause
    The process has not been completed within the time limit. Wait a while, and then try again. If this problem persists, please contact us.
  • Countermeasure
    Wait a while, and then try again. If this problem persists, please contact us.

FW00067:Failed to log out.

  • Cause
    The process has not been completed within the time limit. Wait a while, and then try again. If this problem persists, please contact us.
  • Countermeasure
    Wait a while, and then try again. If this problem persists, please contact us.

FW00068:Failed to get an access token.

  • Cause
    The process has not been completed within the time limit. Wait a while, and then try again. If this problem persists, please contact us.
  • Countermeasure
    Wait a while, and then try again. If this problem persists, please contact us.

FW00069:The internal process failed.

  • Cause
    Some services may have been stopped.
  • Countermeasure
    Wait a while, and then try again. If this problem persists, please contact us.

FW00070:The internal process failed.

  • Cause
    An error has occurred in some services.
  • Countermeasure
    Wait a while, and then try again. If this problem persists, please contact us.

FW00071:Processing of the request has been aborted.

  • Cause
    An error occurred during the processing.
  • Countermeasure
    Please contact us.

FW10001:The column type and the value type you want to set do not match.

  • Cause
    The column "***" in table "***" is specified as data type "***", but "***" was specified as the value.
  • Countermeasure
    Please contact our official partners or your vendor.

FW10002:An invalid column type has been specified.

  • Cause
    The following type is not a valid column data type: ***.
  • Countermeasure
    Please contact our official partners or your vendor.

FW10003:Failed to change table.

  • Cause
    The following table does not exist: ***.
  • Countermeasure
    Please contact our official partners or your vendor.

FW20001:Cannot process the request.

  • Countermeasure
    Please contact us.

FW20002:The specified parameter is not valid.

  • Cause
    The format of *** is not valid.
  • Countermeasure
    Confirm the format of ***.

FW20003:Cannot process the request.

  • Cause
    Request method is not valid.
  • Countermeasure
    Use "***" for the request method.

FW20005:Cannot process the request.

  • Countermeasure
    Please contact us.

FW20006:Cannot encode JSON data.

  • Cause
    JSON data is not valid.
  • Countermeasure
    Please contact us.