Messages application error
Errors that start with "GRN_MSSG_" are displayed when errors relating to Messages occur.
GRN_MSSG_15001: "***" is not available.
- Cause
"***" has been deactivated, or the currently logged-in user is not allowed to use the application. - Countermeasure
Contact your system administrator or your operational administrator for the application.
GRN_MSSG_15002:Cannot find the specified folder.
- Cause
The folder was specified incorrectly, or the folder no longer exists. - Countermeasure
Confirm the target folder.
GRN_MSSG_15003:Cannot find ***.
- Cause
*** was specified incorrectly, or it no longer exists. - Countermeasure
Confirm the target: ***.
GRN_MSSG_15004:Cannot find the specified comment.
- Cause
The comment was specified incorrectly, or the comment no longer exists. - Countermeasure
Confirm the target comment.
GRN_MSSG_15005:Cannot post this comment.
- Cause
There are no comment details. - Countermeasure
Enter the details of the comment.
GRN_MSSG_15006:Cannot add or change folder.
- Cause
Folder name has not been entered. - Countermeasure
Enter the folder name.
GRN_MSSG_15007:Subject has not been entered.
- Cause
Subject has not been entered. - Countermeasure
Enter the Subject.
GRN_MSSG_15008:A recipient has not been selected.
- Cause
You are attempting to use *** without selecting a recipient. - Countermeasure
Confirm whether or not recipients are selected.
GRN_MSSG_15009:Cannot find the specified attachment.
- Cause
The attachment was specified incorrectly, or *** no longer exists. - Countermeasure
Confirm the target attachment.
GRN_MSSG_15010:Cannot find the specified parent folder.
- Cause
The parent folder was specified incorrectly, or the parent folder no longer exists. - Countermeasure
Confirm the target parent folder.
GRN_MSSG_15011:Enable or disable has not been specified for update notifications.
- Cause
The update notification was specified incorrectly. - Countermeasure
Confirm whether the update notification is enabled or disabled.
GRN_MSSG_15012:An invalid parameter has been specified.
- Cause
The URL parameter was specified incorrectly, or the data with the specified parameter no longer exists. - Countermeasure
Confirm the target item.
GRN_MSSG_15013:Failed to update profile data.
- Cause
The URL parameter was specified incorrectly. - Countermeasure
Contact your system administrator.
GRN_MSSG_15014:Failed to update profile data.
- Cause
Data could not be written on the database. - Countermeasure
Contact your system administrator.
If this problem persists, copy the error message shown clearly and please contact our official partners or your vendor.
GRN_MSSG_15015:Cannot send ***.
- Cause
*** could not be written on the database. - Countermeasure
Contact your system administrator or your Application administrator.
GRN_MSSG_15016:Cannot move ***.
- Cause
Either *** or the folder was specified incorrectly or no longer exists. - Countermeasure
Confirm the target folder or ***.
GRN_MSSG_15017:Cannot add or change filters.
- Cause
Filter name has not been entered. - Countermeasure
Enter the filter name.
GRN_MSSG_15018:Cannot find the specified filter.
- Cause
The filter was specified incorrectly, or the specified filter no longer exists. - Countermeasure
Confirm the target filter.
GRN_MSSG_15019:Cannot delete ***.
- Cause
*** was specified incorrectly or no longer exists. - Countermeasure
Confirm the target: ***.
GRN_MSSG_15020:Cannot create folder.
- Cause
The number of folder levels has exceeded the following limit: ***. - Countermeasure
Confirm number of folder levels.
GRN_MSSG_15021:Cannot create folder.
- Cause
The URL parameter was specified incorrectly. - Countermeasure
Confirm the target folder.
GRN_MSSG_15022:Cannot change folder information.
- Cause
The specified folder has been moved or deleted. - Countermeasure
Confirm the target folder.
GRN_MSSG_15023:Cannot delete folder.
- Cause
The folder was specified incorrectly, or the specified folder no longer exists. - Countermeasure
Confirm the target folder.
GRN_MSSG_15024:A folder has not been selected.
- Cause
You are attempting to add or edit a rule setting without selecting a folder. - Countermeasure
Confirm that a target folder has been selected.
GRN_MSSG_15025:Cannot change these filters.
- Cause
The filter has been specified incorrectly, or the specified filter no longer exists. - Countermeasure
Confirm the target filter.
GRN_MSSG_15026:Failed to update profile data.
- Cause
Cannot be written on the database. - Countermeasure
Contact your system administrator.
If this problem persists, copy the error message shown clearly and please contact our official partners or your vendor.
GRN_MSSG_15027:Cannot change a recipient.
- Cause
The sender cannot be deleted from the recipients. - Countermeasure
Specify the sender in recipients.
GRN_MSSG_15028:Cannot save ***.
- Cause
The currently logged-in user is not permitted to send ***. - Countermeasure
Contact your system administrator or your Application administrator.
GRN_MSSG_15029:Cannot search ***.
- Cause
Cannot search because of the following reason.- The combination of start date and end date is not valid.
- Countermeasure
Confirm the target search period.
GRN_MSSG_15030:Invalid operation.
- Cause
Simultaneous operations on the same *** are not allowed. - Countermeasure
Please contact our official partners or your vendor.
GRN_MSSG_15031:Invalid operation.
- Cause
The specified value is non-numeric or out of range. - Countermeasure
Set an appropriate value.
GRN_MSSG_15032:Cannot post a comment.
- Cause
Acknowledgment is requested. - Countermeasure
Tap "Acknowledge" to post a comment.
GRN_MSSG_15033:Cannot delete the specified comment.
- Cause
Only the commenter can delete a comment. - Countermeasure
Ask the commenter to delete the comment.
GRN_MSSG_15034:Cannot "***" the object.
- Cause
The *** was moved to Trash. - Countermeasure
Confirm the target ***.
GRN_MSSG_15035:Cannot post this comment.
- Cause
The following user(s) specified as recipients do not have permission to access the message: *** - Countermeasure
Remove the users listed in the Cause field (who do not have permission to access the message) from recipients, then post the comment.
GRN_MSSG_15036:Cannot mark the message as unread.
- Cause
The message was specified incorrectly, or the message no longer exists. - Countermeasure
Confirm the target message.
GRN_MSSG_15037:Could not download the attachments.
- Cause
The total file size you can download at a time is up to 100MB. - Countermeasure
Check the size of the attachments.