Errors that start with "GRN_MAIL_" are displayed when errors relating to E-Mail occur.

• Cause
  "E-mail" has been deactivated, or the currently logged-in user is not allowed to use the application.
• Countermeasure
  Contact your system administrator or your operational administrator for the application.

• Cause
  "E-mail" has been deactivated, or the currently logged-in user is not allowed to use the application.
• Countermeasure
  Contact your system administrator or your operational administrator for the application.

• Cause
  Currently, this account is inactive.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The URL parameter was specified incorrectly, or the data with the specified parameter no longer exists.
• Countermeasure
  Confirm the target item.

• Cause
  The currently logged-in user is not permitted to change the settings data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to add this mail server data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to change this mail server data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The mail server was specified incorrectly, or the specified mail server no longer exists.
• Countermeasure
  Confirm the specified mail server.

• Cause
  You are specifying an existing mail server code.
• Countermeasure
  A duplicate mail server code cannot be set.
  Specify a unique mail server code.

• Cause
  The CSV file format is invalid.
• Countermeasure
  Modify the data in the appropriate row.

• Cause
  The following property has not been specified: ***.
• Countermeasure
  The following property cannot be imported with its value empty: ***. Confirm the entered details.

• Cause
  The following value is incorrect: ***.
• Countermeasure
  Modify the data in the appropriate row.

• Cause
  Mail server code has not been specified.
• Countermeasure
  Confirm the details entered for the mail server code.

• Cause
  When using OAuth, "XOAUTH2" must be specified in both "SMTP authentication method" and "Incoming authentication method".
• Countermeasure
  Modify the data in the appropriate row.

• Cause
  The currently logged-in user is not permitted to add mail server data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to change mail server data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to delete mail server data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to set folder subscriptions.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to add filter conditions.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to delete this filter conditions.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The filter was specified incorrectly, or the specified filter no longer exists.
• Countermeasure
  Confirm the specified filter data.

• Cause
  The currently logged-in user is not permitted to add filter conditions.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to add a signature setting.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to add a signature setting.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The signature was specified incorrectly, or the specified signature no longer exists.
• Countermeasure
  Confirm the target signature.

• Cause
  The outgoing mail server name (SMTP) is invalid.
• Countermeasure
  Confirm the outgoing mail server name (SMTP), and set again.

• Cause
  The incoming mail server name is invalid.
• Countermeasure
  Confirm the incoming mail server name, and set again.

• Cause
  The selected OAuth client is incorrect or no longer exists.
• Countermeasure
  Select the OAuth client again.

• Cause
  The currently logged-in user is not permitted to add account data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to change this account data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to delete this account data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The account was specified incorrectly, or the specified account no longer exists.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  You are specifying an existing user account code.
• Countermeasure
  A duplicate user account code cannot be set.
  Specify a unique user account code.

• Cause
  The CSV file format is invalid.
• Countermeasure
  Modify the data in the appropriate row.

• Cause
  The following property has not been specified: ***.
• Countermeasure
  The following property cannot be imported with its value empty: ***. Confirm the entered details.

• Cause
  The following value is incorrect: ***.
• Countermeasure
  Modify the data in the appropriate row.

• Cause
  User account code has not been specified.
• Countermeasure
  Confirm the details entered for the user account code.

• Cause
  An existing login name of an account code or the name of a mail account for sending or receiving cannot be changed.
• Countermeasure
  Modify the data in the appropriate row.

• Cause
  The currently logged-in user is not permitted to add this account data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to change this account data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to delete this account data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  An e-mail address has not been set for the specified mail account.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to add folder data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to delete this folder data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  A folder provided for basic functions on Garoon that cannot be deleted has been specified.
• Countermeasure
  Confirm the target folder.

• Cause
  The folder was specified incorrectly, or the folder no longer exists.
• Countermeasure
  Confirm the target folder.

• Cause
  The parent folder was specified incorrectly, or the parent folder no longer exists.
• Countermeasure
  Confirm the target parent folder.

• Cause
  A folder provided for basic functions on Garoon that cannot be moved has been specified.
• Countermeasure
  Confirm the target folder.

• Cause
  The folder levels where you want to create the folder have exceeded the maximum number of levels.
• Countermeasure
  Folders can be created up to 20 levels. Confirm the target folder where you want to create the folder.

• Cause
  The folder levels where you want to move the folder have exceeded the maximum number of levels.
• Countermeasure
  Folders can be created up to 20 levels. Confirm the target folder where you want to move the folder.

• Cause
  The move destination folder was specified incorrectly, or the folder no longer exists.
• Countermeasure
  Confirm the target folder where you want to move the folder.

• Cause
  The folder you are moving to is beneath the folder you are attempting to move.
• Countermeasure
  You cannot specify a folder beneath the folder you are attempting to move.
  Confirm the specified folder.

• Cause
  The currently logged-in user is not permitted to use the send and receive log functionality.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The send and receive log data was specified incorrectly, or the send and receive log data no longer exists.
• Countermeasure
  Confirm the target send and receive log data.

• Cause
  Response from mail server: ***
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The e-mail that you are attempting to send does not include the sender's information.
• Countermeasure
  Log in to Garoon, and then send the e-mail again.

• Cause
  You are attempting to send an e-mail without entering a recipient.
• Countermeasure
  Confirm the settings for To, Cc, and Bcc.

• Cause
  The memory on the server may be insufficient.
• Countermeasure
  Contact your system administrator.

• Cause
  The size of the e-mail you are attempting to send exceeds the following limit: ***.
  The e-mail cannot be sent because the e-mail size limit is set at the following limit: ***.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  Response from mail server: ***
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  E-mail account is not authorized by the OAuth authorization server.
• Countermeasure
  Perform the OAuth authorization from the "E-mail account details" screen.

• Cause
  E-mail account is not authorized by the OAuth authorization server.
• Countermeasure
  Perform the OAuth authorization from the "E-mail account details" screen.

• Cause
  Response from the e-mail server: ***
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  Response from the e-mail server: ***
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  E-mail account is not authorized by the OAuth authorization server.
• Countermeasure
  Perform the OAuth authorization from the "E-mail account details" screen.

• Cause
  Access to the e-mail server is not permitted.Response from the e-mail server: ***
• Countermeasure
  Confirm that the access using the specified receiving protocol is permitted in the destination e-mail server settings.
  If you cannot change the settings, contact your system administrator.

• Cause
  The account used in the OAuth authorization is not correct, or access to the e-mail server is not permitted.
• Countermeasure
  Confirm that the account used in the OAuth authorization is correct, and try the authorization again.
  Alternatively, confirm that the access using the specified receiving protocol is permitted in the destination e-mail server settings. If you cannot change the settings, contact your system administrator.

• Cause
  E-mail account is not authorized by the OAuth authorization server.
• Countermeasure
  Perform the OAuth authorization from the "E-mail account details" screen.

• Cause
  The currently logged-in user is not permitted to add mail data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to delete this mail data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The e-mail was specified incorrectly, or the e-mail no longer exists.
• Countermeasure
  Confirm the target mail.

• Cause
  The currently logged-in user is not permitted to view this mail.
• Countermeasure
  Only users whose account and login information match can view e-mail data.
  Other users cannot view the e-mail.

• Cause
  The currently logged-in user is not permitted to add attachment data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The currently logged-in user is not permitted to delete this attachment data.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The attachment was specified incorrectly, or the attachment no longer exists.
• Countermeasure
  Confirm the target attachment.

• Cause
  The currently logged-in user is not permitted to save the data of this e-mail.
• Countermeasure
  Contact your system administrator or your Application administrator.

• Cause
  The file size of the e-mail the user is attempting to save exceeds the following limit: ***.
  More e-mail cannot be saved because the e-mail size limit is set at the following limit: ***.
• Countermeasure
  Delete unwanted e-mails to reduce the total size of the saved mail to below the maximum.

• Cause
  Failed to import the following file: ***.
• Countermeasure
  Confirm the file's user rights.

• Cause
  Failed to write the following file: ***.
• Countermeasure
  Confirm the file's user rights.

• Cause
  The file was specified incorrectly, or the file no longer exists.
• Countermeasure
  Confirm the target file.

• Cause
  The mail data file format is invalid, or it is empty.
• Countermeasure
  Confirm the file's format and details.

• Cause
  The following value cannot be used: ***.
• Countermeasure
  Confirm the details of the settings target you are specifying.

• Cause
  Cannot set due to the following reasons.
  • The end date precedes the start date.
  • The combination of start time and end time data is not valid.
• Countermeasure
  Confirm the dates.

• Cause
  The specified value is out of range.
• Countermeasure
  Set an appropriate value.

• Cause
  You are specifying a mail server and an account that are used by an existing e-mail account.
• Countermeasure
  A duplicate e-mail account cannot be set. Specify another mail server or a unique e-mail account.

• Cause
  "-1" (unlimited) is specified in the Maximum incoming mail size field.
• Countermeasure
  Specify the following value or leave the field blank:

Any integer greater than 256 and less than 102400

• Cause
  The setting may already have been deleted.
• Countermeasure
  Confirm whether the target setting exists.

• Cause
  Up to 50 settings can be stored.
• Countermeasure
  Delete unnecessary settings.

• Cause
  The number of forwarding addresses exceeds the limit.
• Countermeasure
  Delete unnecessary forwarding addresses.

• Cause
  Automatic e-mail forwarding is prohibited.
• Countermeasure
  Contact your system administrator.

• Cause
  Invalid characters found in the recipient's e-mail address.
• Countermeasure
  Confirm the recipient's e-mail address.

• Cause
  The total file size you can download at a time is up to 100MB.
• Countermeasure
  Check the size of the attachments.