To Proceed Process for Unapproved Requests That Have Retired Users as Processors
You can use one of the following ways.
Users Change the Processors of the Request
If the system administrator has granted permission to change the route of the request form to any of the users, those users can change the processor of the request.
For details, refer to Changing Application Routes.
Proxy of the Retired User Processes the Request
The system administrator configures a proxy for the retired user, and then the proxy processes the request.
For details, refer to the following page:
Setting up Proxies
Proxy Processing of Requests
System Administrators or Operational Administrators Change the Processor of the Request
Steps:
-
You grant permission to change the route to the system administrator or the operational administrator.
For details, refer to the following section:
Allow system administrator to reroute
Allow operational administrators to reroute -
System administrators or operational administrators change the processor.
- For System Administrators:
For information on how to change processors by system administrators, refer to Changing Route steps in managing request data. - For Operational Administrators:
If you want to change the processor, you can use Options. For details, refer to Setting Up Operational Administrative Privileges for Shared Categories.
- For System Administrators: