To Proceed Process for Unapproved Requests That Have Retired Users as Processors

You can use one of the following ways.

Users Change the Processors of the Request

If the system administrator has granted permission to change the route of the request form to any of the users, those users can change the processor of the request.
For details, refer to Changing Application Routes.

Proxy of the Retired User Processes the Request

The system administrator configures a proxy for the retired user, and then the proxy processes the request.
For details, refer to the following page:
Setting up Proxies
Proxy Processing of Requests

System Administrators or Operational Administrators Change the Processor of the Request

Steps:
  1. You grant permission to change the route to the system administrator or the operational administrator.

  2. System administrators or operational administrators change the processor.