When a user is searched for in the "Search All Contents", "Search in App", or "Search in Space" search box of kintone, or on the "Departments & Users" page of Users & System Administration, characters with a voiced sound mark (゛) or a half-voiced sound mark (゜) are not distinguished from characters without a sound mark.

Example:

• When you try to find a user whose name is "はひふへほ":

  • Search with the word "はひふへほ": The user is found
  • Search with the word "ばびぶべぼ": The user is found
  • Search with the word "ぱぴぷぺぽ": The user is found

• When you try to find a user whose name is "ばびぶべぼ" or "ぱぴぷぺぽ":

  • Search with the word "はひふへほ": The user is found
  • Search with the word "ばびぶべぼ": The user is found
  • Search with the word "ぱぴぷぺぽ": The user is found

If the pronunciation for a user is specified as "ｽｽﾞｷ" with half-width Katakana characters containing both voiced sound mark and half-voiced sound mark, the user will be found only when you specify the name exactly with half-width Katakana characters containing voiced sound mark and half-voiced sound mark. You cannot find the user when performing a search with full-width Katakana and full-width Hiragana characters.
If you want to use full-width Katakana and full-width Hiragana characters to search for and find the user, you need to specify the pronunciation for the user with full-width characters.

The following section provides some examples of search words and results when you try to find a specific user.

Suppose that you have added the following user information in Users & System Administration.

• Display Name: 鈴木 ひろみ
• Surname: 鈴木
• Given Name: ひろみ
• Phonetic Surname: ｽｽﾞｷ
• Phonetic Given Name: ﾋﾛﾐ
• Login Name: suzuki

Depending on how you input the name, searching for the above user in the "Search All Contents" search box of kintone or the search box on the "Departments & Users" page in Users & System Administration will result as follows.

• Search with the word "すずき": the user is not found
• Search with the word "スズキ": the user is not found
• Search with the word "ｽｽﾞｷ": the user is found

Suppose that you have added the following user information in Users & System Administration.

• Display Name: 高橋 健太
• Surname: 高橋
• Given Name: 健太
• Phonetic Surname: ﾀｶﾊｼ
• Phonetic Given Name: ｹﾝﾀ
• Login Name: takahasi

Depending on how you input the name, searching for the above user in the "Search All Contents" search box of kintone or the search box on the "Departments & Users" page in Users & System Administration will result as follows.

• Search with the word "たかはし": The user is found
• Search with the word "タカハシ": The user is found
• Search with the word "ﾀｶﾊｼ": The user is found