Android Version: Logging In by Entering Required Information Manually

This section describes how to log in to Garoon mobile for Android by manually entering the required login information.
Only users who are not using Client Certificate Authentication can log in using this method.

Before Logging In

We recommend that you prepare the following information, which will be required during the login steps.

  • URL to access Garoon
  • Login name and password to log in to Garoon
  • If you are using Basic authentication, the user name and password for Basic authentication
  • If you are using SAML authentication (SSO) , the login name and password for SAML authentication (SSO)
Steps:

  1. On your smartphone, tap the Garoon mobile icon and start the mobile app.

  2. On the "Connection Settings" screen, enter your subdomain of the Garoon URL, and tap Next. Screenshot: The Connection Settings screen

  3. If you are using Basic authentication, enter the user name and password for Basic authentication on the "Basic Authentication" screen, and tap Next. Screenshot: The Basic Authentication screen

    If SAML authentication (SSO) is used along with Basic authentication, tap Next and enter the user name and password again for Basic authentication.

  4. If you are using SAML authentication (SSO), enter the login name and password for SAML authentication (SSO).

    If you are using SAML authentication (SSO), your login to Garoon mobile is now completed.

  5. On the "Login" screen, enter the login name and password to log in to Garoon, and tap Login. Screenshot: Login screen

  6. If you have enabled two-factor authentication, enter the confirmation code on the "Two-Factor Authentication" screen, and tap Verify.

    For the confirmation code, use a six-digit code that is created by an authentication app such as Google Authenticator. For details, refer to How Can I Get a Two-Factor Authentication Verification Code?.
    Screenshot: Screen to enter the confirmation code for two-factor authentication

Your login to Garoon mobile is now completed.
Confirm the description in the walk-through screens, and start using Garoon mobile.
When a dialog appears asking you to allow or disallow notifications to be sent, tap Allow to receive the update information of Garoon and the reminder notifications for the appointment. Screenshot: Dialog box confirming whether to send notifications is displayed When another dialog appears to check your alarms and reminders settings, tap Allow and enable the alarms and reminders settings also on the settings screen on your smartphone.