On the kintone mobile app, you can receive push notifications from kintone. This enables you to check notifications quickly while you are outside the office.

To use the kintone mobile app on your iOS device, download the app on the device.
Go to the App Store, search for kintone, and then tap GET.

On an iOS device, update the mobile app.
Go to the App Store, search for kintone, and then tap Update.

When you install the mobile app for the first time, you need to set it up following the steps below:

1. Tap the icon of the mobile app you have downloaded on your iOS device.

2. Enter the kintone subdomain you wish to access and then tap Next.
   The subdomain is the character string that appears before "cybozu.cn" in the kintone URL.
   You can check the kintone URL in the address bar of your web browser when you have kintone open.
   https://subdomain.cybozu.cn/k/

Perform one of the following actions depending on your environment.

1. Enter your Basic Authentication username and password, then tap OK.

2. Enter your kintone login name and password, then tap Login.
   

3. If Two-Factor Authentication is enabled, enter the verification code after tapping Login.
   Launch an authentication app (e.g., Google Authenticator), check the six-digit verification code displayed in the authentication app, and enter the verification code on the login screen.
   How Can I Get a Two-Factor Authentication Verification Code?

1. Enter the login name and password for the service that is being used with SSO, then log in.

1. Enter your kintone login name and password, then tap Login.

2. If Two-Factor Authentication is enabled, enter the verification code after tapping Login.
   Launch an authentication app (e.g., Google Authenticator), check the six-digit verification code displayed in the authentication app, and enter the verification code on the login screen.
   How Can I Get a Two-Factor Authentication Verification Code?

If an error or other issue occurs, it may be due to one of the following reasons.

If you are using Client Certificate Authentication and you see the error message "Your access is denied by IP Address Restrictions. Access with a permitted IP address or use Client Certificate Authentication", you need to install a client certificate.
For details on how to configure Client Certificate Authentication, refer to Using Client Certificate Authentication on Mobile Devices (for iOS).

If you can access kintone from a web browser on your mobile device or PC, open the "Login Name & Password" screen from the "Account Settings" screen, and then disable Two-Factor Authentication. After doing so, re-enable Two-Factor Authentication and try getting a verification code again.
If you cannot access kintone from any device, you need to ask an administrator to disable Two-Factor Authentication.
For details, refer to Two-Factor Authentication.