Using Client Certificate Authentication on Mobile Devices (for Android)
You can use kintone on Android Chrome or the mobile app even if your domain uses Client Certificate Authentication.
To access a domain that is using Client Certificate Authentication, you need to install a client certificate.
Note that you need to install and configure your own client certificate yourself.
Using Client Certificate Authentication with Android Chrome
To use kintone on Chrome, you need to configure the following settings.
-
Access kintone from a PC, click the Account menu icon (the down arrow) at the top right of kintone, then click Account settings.
-
On the Account settings screen, click Mobile Access.
-
Write down the password displayed in the Client Certificate section. You will use it in a later step.
-
Click Access via Web Browser.
-
Enter an email address you can use on the Android device on which you want to use the kintone mobile view, re-enter the email address for confirmation, then click Send.
-
On your Android device, you will receive an email with the client certificate attached. Tap the certificate.
-
Enter the client certificate password that you wrote down in Step 3.
-
Tap the access URL provided in the email to access kintone on Chrome.
You have now completed setting up Client Certificate Authentication for Android Chrome. You should be able to access kintone using Client Certificate Authentication.
Using Client Certificate Authentication with the kintone mobile app
To use the mobile app, you need to configure your settings in the following way.
Preparations
If you want to use the mobile app, download kintone on your Android device.
For details on mobile devices supported by the mobile app, refer to System requirements (only available in Japanese).
Steps to set up the mobile app
-
Access kintone from a PC, click the Account menu icon (the down arrow) at the top right of kintone, then click Account settings.
-
Click Mobile Access.
-
Write down the password displayed in the Client Certificate section. You will use it in a later step.
-
Click Access via iPhone or Android App.
-
In the 2. Select the app to use section, select kintone Mobile.
-
Enter an email address that you can access on the Android device you want to use the mobile app on, re-enter the email address for confirmation, and click Send.
The settings file will be sent to the email address you entered. -
On your Android device, open the email that you sent from your PC.
-
Tap the attached file.
-
Enter the client certificate password that you wrote down in Step 3, then tap Next.
-
Enter your kintone login name and password, and then tap Login.
-
If you are prompted to allow the app to send notifications, choose to allow or disallow notifications.
You have now completed setting up Client Certificate Authentication for the mobile app. The mobile app screen will open.