Using the Desktop View on Mobile Devices
Web browsers on mobile devices display kintone in a mobile-optimized view.
However, some app and space settings and other features are not available with the mobile-optimized view.
For details on the features that are not available, refer to Actions that cannot be performed in the mobile view.
To use a mobile device to perform the same actions as those on a PC, you can switch to the desktop view.
Three ways to use kintone on mobile devices
You can use kintone on mobile devices in the following three ways:
- Use the mobile-optimized view on a web browser.
- Use the desktop view on a web browser.
- Use the mobile app.
The differences between how the mobile-optimized view and desktop view of kintone are displayed on the web browser of a mobile device are as follows.
The mobile-optimized view is displayed by default.
The mobile app always displays the mobile-optimized view.
Switching to the desktop view by yourself
All users can switch between views on their mobile devices.
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Access kintone from Web browsers on your mobile devices.
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Tap the Open Navigation Menu icon at the upper left of Portal.
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On the navigation menu, tap the Settings icon at the upper right of the screen, then tap Desktop View.
For administrators: Switching all users to the desktop view
As an administrator, you can configure the setting so that all users can see the desktop view.
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Click the Settings icon (the gear-shaped icon) at the top of kintone, then click kintone Administration.
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On the "kintone Administration" screen, tap Default View for Mobile Browsers under Other.
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On the "Default View for Mobile Browsers" screen, select Desktop view.
To force the desktop view on all users, clear Allow users to switch between mobile-optimized view and desktop view.
Switching back to the mobile-optimized view
You can switch back to the mobile-optimized view from the desktop view by following the steps below.
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Access kintone from a web browser on your mobile device.
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Tap the Settings icon (the gear-shaped icon) at the top of kintone, then select Mobile-optimized view.
To make all users switch back to the mobile-optimized view, go to kintone Administration, select Default View for Mobile Browsers, and then select Mobile-optimized view. These steps can only be performed by a kintone Administrator.