Installing Client Certificates on Devices

Article Number:020405
Intended audience: All

If Client Certificate Authentication is used, a client certificate is required to access the services of cybozu.cn from outside the office.
This page describes how users can install their client certificate on their devices.

STEP 1: Sending Your Client Certificate to Your Device

  1. Click your user name in the header, or the button to open the menu on the right side of the user name.

  2. Click Account Settings.

  3. Click Mobile Access. Screenshot: "Mobile Access" is highlighted If you encounter a different screen, refer to the following page:
    When Client Certificate Information Is Not Displayed

  4. Note the password displayed in the "Client Certificate" section.
    This password is necessary in the step later.
    Screenshot: Password is highlighted

  5. Click Access via Web Browser.
    Screenshot: "Access via Web Browser" is highlighted

  6. Enter an email address with which you can receive emails on your device, then click Send.
    You receive an email with the client certificate (#####.pfx) attached. Screenshot: The e-mail address fields are highlighted

STEP 2: Installing the Client Certificate

Install the client certificate (#####.pfx) to the device that accesses cybozu.cn.
The installation procedure varies depending on the OS version or the Web browser version.
As for the detailed steps, refer to the following page:
How to Install a Client Certificate

STEP 3: Accessing cybozu.cn

Launch your Web browser, and access the URL mentioned in the email received in STEP 1 to log in to cybozu.cn.

  • Access URL: https://(subdomain name).s.cybozu.cn