If Client certificate authentication is used, a client certificate is required to access the services of cybozu.cn from outside the office.
Follow the steps below to install a client certificate on a device.

1. Click your user name in the header, or the button to open the menu on the right side of the user name.

2. Click Account settings.

3. Click Mobile access. If you encounter a different screen, refer to the following page:
   When you cannot download your client certificate

4. Note the password displayed in the "Client certificate" section.
   This password is necessary in the step later.
   

5. Click Access via web browser.
   

6. Enter an email address with which you can receive emails on your device, then click Send.
   You receive an email with the client certificate (#####.pfx) attached.

Install the client certificate (#####.pfx) to the device that accesses cybozu.cn.
The installation procedure varies depending on the OS version or the Web browser version.
As for the detailed steps, refer to the following page:
How to install a client certificate

Launch your Web browser, and access the URL mentioned in the received email to log in to cybozu.cn.

• Access URL: https://(subdomain name).s.cybozu.cn