Enabling Two-Factor Authentication

Article Number:020416
Intended audience: All

This page describes the steps to configure settings for logging in to cybozu.cn using the two-factor authentication.

The two-factor authentication is available when cybozu.cn Administrators allow users to use it.
Checking Availability of Two-Factor Authentication

Configuration Steps

STEP 1: Installing Authentication App

You need an authentication app to use the two-factor authentication.
Install one of the apps below to your device.

For iOS and iPadOS

For Android

STEP 2: Enabling Two-Factor Authentication

  1. Click your user name in the header, or the button to open the menu on the right side of the user name.

  2. Click Account Settings.

  3. Click Login Name & Password.
    Screenshot: "Login Name & Password" is highlighted

  4. In the Two-Factor Authentication section, click Enable.
    Screenshot: "Enable" is highlighted
    The registration dialog for the two-factor authentication is displayed.
    Screenshot: Registration dialog for the two-factor authentication

  5. Scan the QR code shown on the dialog using the authentication app you installed in STEP 1.

  6. Enter the six-digit verification code generated by the authentication app into the entry field in the dialog.
    Getting a Two-Factor Authentication Verification Code
    Screenshot: A field to enter the verification code is displayed

  7. Click Enable.

When "The verification code is not valid." is displayed

The verification code may have expired already. Get a new verification code with the authentication app and try Step 6 again.