If You Do Not Know the Password
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If you cannot log in to cybozu.cn, check whether the problem can be solved by following the procedure described below.
Specifying the Login Name and Password Correctly
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The login name and password must be entered correctly, including uppercase and lowercase characters.
The followings are the possible reasons why the texts you entered are considered false.
- There are unnecessary spaces before or after characters that you copied and pasted.
- CapsLock or NumLock is enabled.
Resetting Password
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Refer to the following page:
Resetting Password
Ask Your Administrator to Reset Your Password
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Contact your administrator when you cannot reset your password by yourself in the following cases:
- Case 1
I do not know the email address configured in the user information of cybozu.cn - Case 2
Clicking Having Trouble Logging In? on the login screen takes me to the help page