Checking the System E-mail Failure History
The system e-mail failure history lists up to the 10 latest entries for the last one month. Entries older than one month are deleted, and thus you cannot check them.
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Click the gear-shaped menu button in the header.
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Click Users & System Administration.
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Click System Mail Account.
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On the "System Mail Account" screen, click System E-mail Failure History.
The "System E-mail Failure History" screen appears.
Fields in System E-mail Failure History
The following fields are included:
- Recipient
Displays the e-mail address of the recipient.
When e-mail was attempted to be sent to multiple recipients at the same time, the history displays one e-mail address followed by the message "xx more". - Sent
- Server Settings Utilized
Displays the IP address or host name, port number, and other setting details of the outgoing e-mail server. - Error
Displays the error code, e-mail address, cause, and others.