Receiving E-Mails from cybozu.cn
Administrators can receive e-mails regarding the maintenance and incident status. This page describes the steps to set up Administrators who receive e-mails.
Procedure
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Click the gear-shaped menu button in the header.
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Click Users & System Administration.
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Click Administrators.
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In the "Administrators " section, select the checkboxes only for the users who will receive the e-mails.
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Click Save.
E-mail Recipients
Register an e-mail address in "E-mail Address" of the user information.
Items of User Information
When You Cannot Receive E-mails
When you do not receive e-mails from cybozu.cn, please verify the settings described below.
If you cannot solve the problem, please contact us.
How to Contact Us
Your E-mail Client Settings
Configure your e-mail client settings so that you can receive e-mails from "no-replay@cybozu.cn".
If one of the following conditions is met, you may not be able to receive e-mails.
- The e-mail address is blocked.
- The e-mails are filtered as junk.
- The e-mails are automatically transferred or filtered.
Your E-mail Server Settings
Check the settings and status of your e-mail server. If one of the following conditions is met, your e-mail client may not be able to receive e-mails.
- The e-mails from "no-replay@cybozu.cn" are filtered as junk.
- Your e-mail server is overloaded.
- Your e-mail server capacity is strained.