Receiving Emails from cybozu.cn

Article Number:020468
Intended audience: cybozu.cn Administrators

cybozu.cn Administrators can receive emails regarding the maintenance and incident status. This page describes the steps to set up cybozu.cn Administrators who receive emails.

Steps

  1. Click the gear-shaped menu button in the header.

  2. Click Users & System Administration.

  3. Click Administrators.

  4. In the "Administrators " section, select the checkboxes only for the users who will receive the emails.
    Screenshot: The checkboxes of users to enable email delivery are selected

  5. Click Save.

Email Recipients

Register an email address in "E-mail Address" of the user information.
Items of User Information

When You Cannot Receive Emails

When you do not receive emails from cybozu.cn, please verify the settings described below.

If you cannot solve the problem, please contact us.

Your Email Client Settings

Configure your email client settings so that you can receive emails from "no-reply@cybozu.cn".
If one of the following conditions is met, you may not be able to receive emails.

  • The email address is blocked.
  • The emails are filtered as junk.
  • The emails are automatically transferred or filtered.

Your Email Server Settings

Check the settings and status of your email server. If one of the following conditions is met, your email client may not be able to receive emails.

  • The emails from "no-reply@cybozu.cn" are filtered as junk.
  • Your email server is overloaded.
  • Your email server capacity is strained.